What TradinSolutions does, what it will not claim, and the answers to the things people ask before they buy — copying between your own accounts, prop-firm rules, futures eligibility, pricing and security. Every answer is written to stand on its own.
What the platform is, what it is not, and what it costs to try.
TradinSolutions is a trading automation platform that links the trading accounts you already own and moves your own trades between them. It covers trade copying across MT4, MT5, cTrader, Tradovate and NinjaTrader, signal execution from Telegram, Discord and TradingView, a journal that fills itself from the broker, and a fundamentals desk with a graded economic calendar. We are not a signal service, not an Expert Advisor shop, and not a broker: everything the platform does starts from a decision you made.
Five: MT4, MT5, cTrader, Tradovate and NinjaTrader — with TradingView as an alert source through webhooks, and Telegram and Discord as signal sources. Destinations mix platforms freely inside one instance, so one Provider account reaching MT5, MT4 and cTrader at once is the ordinary case rather than an edge one. Any linked account can act as a Provider, a Follower, or both at the same time, and a CFD account can drive a futures account in either direction once a contract mapping rule is written.
No. TradinSolutions sells the machinery that carries your decisions, not the decisions themselves. There is no signal room, no managed account, no recommended trade and no investment advice anywhere in the product, and we do not vet the channels you connect. If you follow a Telegram or Discord channel that relationship is yours alone; our software executes what the channel sends, with your risk settings applied and every held or skipped trade shown with its reason. A poor channel executed accurately is still a poor channel.
No. The relay that reads a Provider's fill and places each Follower's order runs on our hosted infrastructure rather than inside your terminal, so copying carries on with your laptop closed and nothing depends on a rented Windows box staying awake and patched. The relay time of every copied trade is measured and shown beside that trade in the Cockpit, so you read the figure for your own accounts rather than an average of ours. A VPS only matters if you separately run your own Expert Advisors or a local terminal, which is a different requirement from copying.
You set each destination's own limits and the relay applies them per account before an order goes out: a daily loss limit, a maximum daily drawdown, drawdown from the account's own high, a consecutive-loss lockout, per-instrument loss caps, a basket stop, an end-of-day close, and session and weekday windows. A destination that would breach one of its limits is held, with the reason written into the Cockpit, while the other destinations carry on. No tool can keep you compliant — the limits are yours to configure and your firm's terms are yours to read. Propfirm Rules Manager and DisciplineGuard Pro are separate MT5 tools you install on a terminal; they are not what the hosted relay runs.
The trade journal with its goals and rule tracking, the economic calendar with its graded release bands, and the four free indicators. No card, and no expiry — Free is a tier rather than a trial, so there is nothing to cancel and nothing to forget. How many platform activations each tier carries is shown on the pricing page, which reads the live plan records rather than a figure typed into an answer. The trade copier, the signal sources and the risk tools start at the first paid tier.
Yes — point a destination at a demo account and leave the copier running into it for as long as you like. Every platform we support offers a demo, and a demo destination exercises the entire path at no risk: authorisation, symbol mapping, sizing, the first copied trade and the skip log. Run it across different sessions rather than one quiet morning, because volatile hours are where a configuration mistake actually shows up. Every paid tier also carries a seven-day free trial, and a subscription cancels from your dashboard at the end of the period you have already paid for.
It depends on the tier, and the live figures are on the pricing page rather than in this answer, because they are read from the plan records the owner edits. The unit is the activation: one activation is one platform account bound to your licence, and the top tier can buy a small number of extra activations on top of its own allowance. Running a third or a sixth account inside your tier's allowance costs nothing extra — TradinSolutions does not charge per connected account, which is the usual arrangement elsewhere in this market.
1 October 2026 is the launch date. Ahead of that the public site, the blog and the help centre are live and the member application is in pre-launch. If you would rather be told when accounts open than keep checking back, the waitlist page is the only thing you need to fill in.
Groningen, in the Netherlands. That matters for two practical reasons: European data protection law applies to how we handle your data, and our support hours sit in Central European Time. TradinSolutions is a software company rather than a broker, an asset manager or a financial adviser, and it holds no client funds at any point.
No. Nothing on this site or in the TradinSolutions platform is investment advice, a recommendation, or a projection of results, and we are not a broker, a signal provider or an adviser. The automation executes the configuration you choose, and trading leveraged products can result in the loss of all the capital you put in. You remain responsible for the decisions taken on your accounts.
Copying your own trades between your own accounts, across five platforms.
A trade copier watches one trading account and reproduces its trades on others. When the watched account fills an order, the copier works out an equivalent position for each receiving account from that account's own equity and places it, then mirrors closes and modifications as they happen. It does not decide what to trade: it moves a decision that has already been made. TradinSolutions sells that machinery and nothing that generates the decision — no signals, no managed accounts, no advice.
A Provider is the account whose trades are copied and a Follower is an account that receives them. They are the same two roles that older copying software calls the master and slave accounts; TradinSolutions uses Provider and Follower throughout, in the product and in the documentation. The roles belong to the instance rather than to the account, so any linked account can be either, and an account can be a Follower in one instance while acting as the Provider in another.
Yes — the TradinSolutions copier crosses platforms in either direction, and the same applies between any two of MT4, MT5, cTrader, Tradovate and NinjaTrader. Crossing from CFDs to futures needs a contract mapping rule, because a futures account trades dated contracts rather than instrument names and sizes in whole contracts rather than fractional lots. By default the stop and target stay with the Provider and the futures copy follows its close, because the two markets do not quote the same price for the same underlying.
Each Follower computes its own size from its own equity, a risk percentage you set, and the distance to the stop — measured against the price that Follower actually filled at, not the price the Provider intended. That is what lets four accounts of different balances all take the same percentage risk on one idea, instead of copying a lot number that means something different on each. Sizes round down rather than up, and a size that comes out below the broker's minimum is skipped and written to the log rather than rounded up past your limit.
It is recorded as a held or skipped copy with the reason beside it, and it is not replayed later at a price that no longer reflects the decision. The Cockpit names the cause: the risk limit that fired, a symbol it could not match on that broker, a futures contract with no mapping rule, a size that came out below the broker's minimum, a filter or session window you set, or a connection that dropped. A trade that quietly does not copy is how a Follower becomes a different strategy without anyone noticing, which is why nothing here is skipped silently or guessed at.
We measure the relay time of every copied trade — our own leg, from the moment we see the Provider's fill to the moment the Follower's order is sent — and show it against that trade in the Cockpit, so you read the figure for your own accounts rather than an average of ours. Your broker's fill time sits on top of that and varies by broker, by instrument and by how busy the market is; nobody quoting a single millisecond figure is including it. What genuinely adds time is a source that posts a screenshot rather than text, a broker that is slow to acknowledge, a busy release window, and any delay you have configured yourself.
Yes. In the TradinSolutions copier the Provider and Follower roles belong to the instance rather than to the account, so an account can receive trades from one Provider while acting as the Provider for a second set of Followers. That is how a chain is run — a personal account driving several funded accounts, one of which then drives a futures account under its own contract mapping rule. There is no separate Provider licence and no account class to choose when you connect.
Closing on the Provider closes the copies. Closing manually on a single Follower closes only that position and the copier does not reopen it, because a manual intervention is treated as a decision rather than as a fault. Partial closes on the Provider are mirrored proportionally where the receiving platform allows a partial close and the instance has mirroring left on, which it is by default; a netting account reduces the net position instead of closing one of several tickets.
Telegram, Discord and TradingView calls turned into orders sized by your rules.
Yes — TradinSolutions reads a Telegram channel you already follow and places the calls on your own accounts. You connect the channel, the parser reads each message into an instrument, a direction, an entry, a stop and any targets, and the trade is sized from your own risk settings rather than from the size the channel wrote. A message the parser cannot read with confidence is surfaced for you to look at rather than guessed at and traded. We do not run the channel and we do not vet it.
Yes — Telegram and Discord channels both, and a TradingView alert can be a third source through a webhook. All three feed the same execution path, so your risk settings, the entry-drift limit and the skip logging behave identically whichever source a trade came from; what differs is only how the message arrives. That means you can follow a Discord channel into one account and a Telegram channel into another, each with its own settings.
It is not traded on a guess. A message the parser cannot resolve into an instrument, a direction and a risk level is held and shown with what it did and did not understand, rather than being executed at a default size. Channels that post a chart image with no text, and channels that edit a message after posting, are the two cases that most often produce this. Nothing is executed from a message that cannot be resolved into a trade.
Yes — a TradingView alert can place the trade on your own broker account through TradinSolutions. TradingView has no trading API of its own, so a webhook is what bridges the gap: you attach an alert to your indicator or strategy, paste in the webhook URL TradinSolutions issues, and put a short line of JSON in the alert's message box naming the instrument and the direction. When the alert fires, our hosted relay reads it, works the size out from your own risk settings rather than from anything the alert says about size, and places the order on the account behind it. We supply the execution and the record of it; the strategy is yours, and nothing here decides what to trade.
Create a TradingView instance in your dashboard, choose the account it should trade, and paste the webhook URL it issues into the alert's webhook field in TradingView. The message itself is one line of JSON in the alert's message box — at minimum an instrument and a direction, with an entry, a stop and one or more targets if you want them, and TradingView's own placeholders filling in the ticker and price when it fires. On arrival the relay checks the token built into that URL, applies your session window, duplicate-signal window and daily trade cap, sizes the position from that account's own balance and the distance to your stop, and places the order. Everything it takes, holds or skips is written to the instance's log with the reason beside it.
Yes — a Pine Script alert is exactly what it is built for, whether the alert comes from an indicator's own condition or from a strategy's order-fill alert. TradingView's placeholders work inside the message, so one alert on one chart can carry that chart's ticker and its current price instead of a hard-coded instrument, and the same alert follows you from one symbol to another. Stop and target are optional fields: leave them out and the instance's own settings decide them. Nothing is installed on your machine, no Expert Advisor is involved and no TradingView credential is stored — the alert posts to a URL, and that is the whole connection.
Yes, and closing is a first-class instruction rather than an afterthought. A close alert names no direction and carries no levels: it closes what is open on that instrument and also cancels any entry order still working for it, because standing down should mean standing down rather than leaving a limit order that opens a position an hour later. Sent without an instrument, it does the same for everything that instance is holding, which is what a strategy's flatten condition wants. The instrument is matched on the contract root, so an alert firing on a continuous futures chart still closes the dated contract that was actually traded, and never a different root. The outcome is logged either way, including the case where there was nothing to close.
The same five as the copier — MT4, MT5, cTrader, Tradovate and NinjaTrader — so an alert on a TradingView chart can reach a MetaTrader account or a futures account without the alert itself changing. Limit and stop entries work on all five: an alert that names a price places a real working order and waits for it, rather than filling at whatever is trading when the alert lands. A futures destination needs a contract mapping rule first, because futures accounts trade dated contracts rather than instrument names, and an alert for an instrument with no rule is held and logged rather than guessed at.
Webhook notifications sit on TradingView's paid plans rather than the free one, so check what your current plan includes on their site before setting this up. That is their decision rather than ours: TradinSolutions is not affiliated with TradingView, has no partnership with them, and has no say over how their alerts are packaged or how they behave in future. On our side there is nothing extra to buy beyond the tier that carries signal execution — the webhook URL is issued with the instance. One alert posts to one URL, so a TradingView instance fires into one broker account rather than fanning out to several.
The order is placed as a real working order and watched until it fills or expires, rather than being converted into a market order at whatever is trading now. That distinction matters more than it sounds: a call posted at a level the market is thirty points away from is a different trade if it is filled immediately. Limit and stop entries keep their meaning, an entry-drift limit refuses a call the market has already left behind, and an expiry you set stops stale orders lingering.
What the firms actually restrict, what we do about it, and what stays yours to read.
Not by existing — what breaches a firm's terms is the behaviour, not the tool. The clauses that decide it are the ones on copying from another person's account into a funded one, on coordinated group trading, and on aggregate exposure across accounts. Some firms permit copying between accounts you own yourself and attach conditions to it; others do not, and the wording is revised without notice. Read your own firm's current terms before you connect a funded account, and ask them directly where it is ambiguous. We will not tell you that you are safe, because it is not ours to say.
They can detect the copying itself, which is the part they care about. Near-identical entry timestamps across accounts, proportional position sizes and matching stop distances all sit in trade data the firm already holds, and a single query surfaces them. Which software placed an order is a different question, and not one we would advise anyone to rely on: TradinSolutions does not sell randomised delays, comment rewriting, dedicated addresses sold as a compliance feature or anything else designed to disguise a copied trade from the firm paying for the account, and we will not build them.
On most platforms your broker never sees the copier's address at all, so the question is narrower than it sounds. Hosted MetaTrader connections reach the broker from the data centre of the bridge we connect through, and cTrader connections reach it through that platform's own connection layer, with no client address exposed and no dedicated-address option on that route. Where our own relay is the broker-facing hop — Tradovate — the address is ours, and it is shared with other traders today; dedicated regional relays are planned for that route and are not available yet, and we will not pretend otherwise. In every case it is a data-centre address rather than your own. The timestamp cluster across your accounts, not the address, is what usually triggers a review.
Some firms permit it explicitly and attach conditions — commonly a cap on total allocated capital per trader, a limit on aggregate exposure across your accounts, and a requirement that every account is registered to the same verified identity. It is the clearest case in most rulebooks, and it is still a rulebook you have to read: the wording varies considerably between firms and is revised without notice. Confirm it against your own firm's current terms before you connect the accounts rather than afterwards.
Yes — each TradinSolutions destination carries its own daily loss limit and drawdown halt, which you set below your firm's own figure. It applies to that destination alone, so one account having a bad day does not stop the others that are trading normally, and the hold is written into the Cockpit with the limit that caused it. Leave room for your open positions to be closed, and set it to count the way your firm counts, since firms differ on whether floating losses are included. What happens on our side is a hold; what your broker and your firm do next is theirs.
No tool can promise that, and TradinSolutions will not say otherwise. What the copier does is make compliance possible: each destination sized from its own balance rather than copying a lot number, a per-account daily loss limit and drawdown halt, session and weekday windows, and a complete record of every trade taken, held or skipped with the reason beside it. Whether a given arrangement satisfies a given firm is decided by that firm's terms, which only you can read and only they can change. We will not help anyone hide a copied trade from the firm paying for the account.
Fewer than the number that makes your risk per decision uncomfortable. If one trade reaches every account, your real exposure is the per-account risk multiplied by the account count — five accounts at 0.5 per cent is 2.5 per cent of aggregate capital riding on a single idea, and correlated positions multiply that again. Decide the aggregate figure you are willing to have at risk on one decision first, then divide to get the account count. This is arithmetic rather than advice, and it is not a statement about what you will earn.
Contract mapping, micro and mini ratios, rollover, netting, and who can connect.
Yes — the TradinSolutions copier crosses from CFDs to futures with a contract mapping rule and a decision about stops. The two markets do not quote the same price for the same underlying, because a futures contract embeds the cost of carry to expiry, so copying a stop across by absolute price puts it in the wrong place. By default the stop and target stay with the Provider and the futures copy follows its close; you can instead have the Provider's stop distance re-applied from the Follower's own fill.
From a mapping rule you write once per destination. A rule can pin a specific month, carry the Provider's month across to a different root, or resolve to the front month and re-check that on a schedule so it follows the quarterly roll on its own. A trade with no mapping is skipped and written to the log rather than guessed at, which is why the rule is written before the instance is switched on rather than after the first missed trade.
Micros, for most retail account sizes. The copier carries the standard ratios already — ten micros per mini on ES, NQ, YM, RTY, GC, HG, CL and the currency futures, five on silver, fifty on bitcoin — so mapping ES to MES substitutes the smaller contract without you doing the arithmetic, and the ratio stays editable per rule. Because futures size in whole contracts, the micro is often the difference between a trade being takeable at your intended risk and being skipped for coming out below one contract.
No. Tradovate's own support documentation states that prop-firm and evaluation accounts are not eligible for its API and that a funded live account is required, which is their published position as of September 2026. This is a platform eligibility rule rather than a rules breach, and no third-party tool can route around an API that declines the account — ours included, however it is marketed. Confirm the current policy with Tradovate before buying a futures challenge you intend to automate.
No, and that is deliberate. Rolling means closing one contract and opening another at a different price, which is a new trade with a new basis and a new cost — a trading decision rather than a mechanical one, and not one TradinSolutions will make on your behalf. A front-month mapping rule changes which contract the next trade uses; it does not touch a position you already hold. Know your contract's last trading day before you open.
Most futures accounts net, so a long and a short in the same contract offset into one position rather than sitting side by side as a MetaTrader hedging account allows. Two signal channels trading the same root will therefore interfere with each other, and a close instruction acts on a share of the net position rather than on a specific earlier ticket. The copier places stops and targets with that behaviour in mind, but separate accounts remain cleaner than separate rules on one.
A record that fills itself from the broker, and tracks the rules you wrote.
Yes — the TradinSolutions journal syncs from the linked account rather than waiting for you to type. Entry, stop, target, fill prices and the reason the position closed all arrive from the broker rather than from your memory, which is what stops a journal being abandoned in week three. Copied fills arrive already tagged with their source and destination. What you add is the part a broker cannot know: why you took the trade, and what you were thinking at the time.
Instrument, direction, size, entry fill, stop, target, exit fill and the reason the position closed — a stop, a target, a manual close or a partial rung. Alongside that it holds the marks you make against your own written rules on that trade. The close reason is the field people underestimate: it is the difference between knowing your win rate and knowing why you lost. Where a figure cannot be established from the account, the journal says so rather than filling in a guess.
You write your rules once — maximum risk per trade, the sessions you trade, the setups you take — and then mark, on each trade, which of them you kept and which you broke. The journal turns those marks into a rate per rule and an overall adherence rate, and sets the trades where you followed the plan against the ones where you did not, by win rate and by average result. The useful output is not the score. It is finding out whether your rule-breaking trades are systematically your losing ones.
Yes — the TradinSolutions journal takes manual entries alongside synced ones, and they carry the same fields. That covers a broker we do not connect to, a prop-firm dashboard with no API, and historical trades you want in the record. Manual entries are marked as such, so a later analysis can tell broker-verified fills apart from figures you typed in yourself.
The economic calendar, graded release bands, and why none of it is a forecast.
It is TradinSolutions' economic calendar with an interpretation layer on top of it. Alongside the usual event list it carries a one-line bias per currency, a reading per tracked asset with the headlines and releases that reading rests on, a volatility state computed from recent daily ranges, and pre-graded bands for high-impact releases. It is preparation rather than prediction: it tells you what is coming and how a release is normally read, never what to do about it.
Three pre-graded scenarios for a high-impact release: above consensus, in line and below consensus. Each carries a one-sentence reading and up to four named assets with a direction. They are produced before the print, so the interpretation exists in advance rather than being improvised in the ninety seconds afterwards, and they are not rewritten once the number lands. Which band occurs remains unknowable, and a band is never a recommendation to trade.
No. A bias is a reading of that day's commentary, shown with the specific headlines and releases it rests on, and it carries no position size, no entry and no instruction. TradinSolutions is not a broker or an adviser and does not provide investment advice. Being able to open the sources and disagree with the reading is the point of publishing it that way; a bare directional signal with no sources would not be.
It tells you why rather than showing a blank. Each stage of the daily run keeps its own note — why the per-asset call produced no bias, whether event reactions were freshly generated or carried forward, why the banded grading produced nothing — and those notes are shown on the panel itself. A screen that looks confident when it is empty is a worse failure than an error message, so the desk says when it has nothing.
Tiers, the free tier, trials, cancelling and changing plan.
There are four tiers — Free, Starter, Pro and Hedge — billed monthly or annually, with a discount for paying annually. The current monthly and annual price of each is on the pricing page, which renders the live plan records rather than a hand-written table, so a price quoted anywhere else may already be stale. Free covers the four free indicators, the economic calendar and the trade journal, with no card required.
Yes, and it does not expire — Free is a tier rather than a trial. It carries the four free indicators, the economic calendar with its graded release bands, and the trade journal with its goals and rule tracking. The trade copier, the Telegram and Discord signal sources and the multi-account features sit on the paid tiers. No payment details are needed to use the free tier, so there is nothing to cancel if you never upgrade.
Both are offered on every paid tier, and monthly is not penalised beyond losing the annual discount. Annual billing is charged once for twelve months at a reduced effective monthly rate. Moving between the two is done from the billing screen in your dashboard rather than by cancelling and starting again, so your instances, linked accounts and settings are untouched by the change.
Yes — a TradinSolutions subscription cancels from the billing screen in your dashboard, and cancellation takes effect at the end of the period you have already paid for rather than cutting you off immediately. Your linked accounts stay linked until then. After the period ends copying stops, your journal history stays readable on the free tier, and you can revoke any stored broker credential yourself at your broker.
Refunds are handled under the published refund policy, which is a legal page on this site rather than a case-by-case negotiation — read it before you subscribe rather than after. The practical advice underneath it: use the free tier and a demo account first. Every platform we support offers a demo account, and a demo destination exercises the entire path at no cost, which is the cheapest way to find out whether the product does what you need.
Billing is prorated by Stripe, our payment processor, so an upgrade charges the difference for the remaining period rather than restarting the cycle. Your instances and linked accounts carry across unchanged. A downgrade that takes you below the connection limits of the lower tier suspends the excess connections rather than deleting anything, and the dashboard shows you exactly which ones before you confirm, so nothing is lost if you move back up later.
What we hold, what we cannot do with it, and how you take access away.
It depends on the platform. For cTrader and Tradovate, no: those offer a proper authorisation flow, so you sign in on the platform's own site and we hold a token you can revoke there without touching us. For MT4 and MT5 there is no such flow — every tool that connects to them holds a login — so the trading password is encrypted at rest with AES-256-GCM rather than kept in plain text, and is only ever used to place the orders you have configured. We never ask for, hold or need the credentials that would let anyone withdraw money. Where a platform supports a read-only password on a Provider account, use it: a Provider only needs to be readable.
No. A trading credential places and manages orders; it cannot move funds off a broker account, which requires the broker's own client portal and its own verification. We never ask for your client-portal login, and no legitimate trading tool needs it. TradinSolutions is not a broker and holds no client money at any point — your accounts stay with your broker or your prop firm. If any service asks you for a client-portal login, stop and contact your broker.
You, and the staff who need access to work on a specific issue you have raised with us. Your trades are not published, aggregated into a public leaderboard, or sold to anyone. There is no social feed and no copy marketplace where your account appears, because TradinSolutions does not run one — the copying happens between accounts you already control.
For cTrader and Tradovate, remove the authorised application in that platform's own account settings, which ends the grant regardless of what we do. For MT4 and MT5, change the trading password at your broker, which invalidates every stored copy of it everywhere at once. Disconnecting the account inside your TradinSolutions dashboard is worth doing too, but the platform-side step is the stronger one because it does not depend on us.
TradinSolutions is established in Groningen in the Netherlands, so the GDPR applies to the personal data we hold, including your rights to access it, correct it and have it deleted. Secrets such as tokens and stored credentials are encrypted at rest. The privacy policy on this site sets out what is collected, why it is collected, and how long it is kept.
Commission, attribution, and what your audience gets.
Ten per cent recurring commission on every payment made through your link, not only the first one. The referral code is carried onto the subscription itself, so it is credited on each renewal invoice for as long as that subscription stays active, with no twelve-month cap. Commission is credited when the payment clears, and refunded or failed payments never reach your balance.
Thirty days from the first click. A visitor arriving through your link is credited to you for that window whether they subscribe the same day or come back a fortnight later. Your referral dashboard shows each referral moving through pending, approved and paid, alongside your earned and paid totals.
Yes — ten per cent off, applied automatically at checkout with no code to remember or type. That is deliberate: a referral link that only benefits the referrer is a worse offer to make to your audience. Applications to the TradinSolutions programme are reviewed by hand rather than approved automatically, and we are looking for people who explain the product honestly rather than promise outcomes with it. We do not accept unattributed link spam, and we do not accept partners who sell signals.
Getting unstuck, testing first, bespoke work, and what happens during an outage.
Start with the help centre, which covers connecting an account, setting up the copier and the signal copier, licensing, billing and the specific case of a broker connection that will not sync. If that does not resolve it, open a ticket from the support page and we will pull your instance state, licence status and error log before replying, so you do not have to describe what you are looking at. Name the instance and the trade — the Cockpit shows a reason on every held or skipped copy, and that reason is usually the whole answer.
Yes, and you should. Every platform TradinSolutions supports offers a demo account, and linking one exercises the whole path at no risk — authorisation, symbol mapping, sizing, the first copied trade and the skip log. Run it across different sessions rather than a single quiet morning, because volatile hours are where configuration mistakes actually show up. Move to funded accounts once you have seen the sizing you expect.
Bespoke builds sit on the Hedge tier, and they are scoped as work rather than sold as a feature. The usual requests are a rule the standard risk settings cannot express, an integration with a platform we do not yet support, or reporting shaped to a specific firm's requirements. The first step is a conversation about whether the thing you want is genuinely not achievable with what already exists, because often it is.
Open positions stay open at your broker with their own stops and targets attached — the relay does not hold your risk, and nothing is closed because we are unavailable. What stops is new copying, and each missed Provider trade is recorded as a skip with its reason rather than replayed later at a price that has moved. This is exactly why a protective stop on each Follower matters, and why the copier is built to place one rather than to rely on us being reachable.
Not answered here
The help centre covers the same ground step by step — connecting an account, setting up the copier and the signal copier, licensing and billing. If it does not resolve it, open a ticket and we will pull your instance state, licence status and error log before we reply.
